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Most organisations today think they have a full, clear and accurate picture of the territory before them. In fact, their maps are frighteningly partial, hazy and inaccurate.
From the point of view of wealth creation - as distinct to that of money making - they are measuring the wrong things in the wrong way. If you assume that the underlying purpose of economic activity is human enrichment, of which financial enrichment is just one part, what does your organisational map look like? And how do you find the areas of potential improvement?
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